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Sparkrock's Customer Success Center

Strategic Account Management

Get ready to see into your organization’s future

Here at Sparkrock, we’re excited to help your team consider where your solution might take you. Your annual investment in our Manage and Engage solutions ensures that you have access to all of the new features, functions, and reports/reporting options. As part of your account planning with Sparkrock, we’ll work with you to roadmap where your solutions will take your organization next.

Partnering for your success

Your Sparkrock solution is critical to your organization's (nonprofit, public sector and K12) success.  Your solution needs to always perform at its best and your users need to be satisfied.  Our Customer Success team is dedicated to helping you grow and succeed.  We'll meet with you regularly to ensure your solution on-boarding and launch gets you operating as a high performing organization.  Our team of professionals range from help desk support, on-boarding to account management spanning the entire suite of our applications.

Annual Reviews

We go beyond your annual reviews to ensuring your users are happy and productive in their Sparkrock solutions.  We'll work with your team to assess your current licensing needs and what you'll need in the future.

Knowledgeable Staff

With years of expertise working with Nonprofits, School Boards, and Public Sector funded operations, we offer solutions and people with expertise that understand your challenges and bring best practice ERP and CRM strategies to your operations.

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