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Sparkrock's Customer Success Center

Growth Driven Design

Proactive Optimization

  • Biweekly project management and account care for the optimization of your solutions.
  • Can be used for all solutions from Sparkrock (CRM, ERP).
  • Growth driven consulting design with regular review of processes and reporting needs.
  • Driving to provide continuous end-user improvements. 
  • Direct access to consulting, training, development and solution architect resources.

Benefits 

  • You won’t have to spend your budget on hiring full-time technical experts to maintain and enhance your system
  • Your solution upgrades Go Live monthly, so the system that you rely on will never again lag your organizational priorities
  • There’s less risk with agile improvements compared to big bang-style projects
  • You’ll guarantee your system is always high performing
  • Don’t wait years for a major upgrade to receive the updates you need now
  • You’ll have guaranteed access to technical experts whenever you need them

Package comparisons

  EMBER
 
KINDLE FLAME  
Project work 10 hours per month 25 hours per month 50 hours per month  
Status Calls 2 4 4  
Deliverables 8 hours per month 20 hours per month 45 hours per month  
Monthly Cost $2000 $5000 $10000  

 

Choose the right size for you based on how quickly you want to make improvements.

 

 

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