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Sparkrock's Customer Success Center

Microsoft CustomerSource


Sparkrock is built on the robust, industry leading Microsoft Dynamics platform. Microsoft CustomerSource is an online source for knowledge, product updates, and training that is available for all our customers.

If you are new to Microsoft Dynamics NAV or CRM, you can access an introductory course under e-Learning to familiarize yourself with the basic overview and navigation in the solution. A sign-in is required to access eLearning.  Please speak with your CustomerSource Administrator to obtain login credentials or contact if you have any questions.

If you are upgrading, you can find What's New in the latest Microsoft Dynamics NAV or CRM release by visiting the related Product page on CustomerSource.

Administrator CustomerSource

Once the Microsoft license has been ordered, the primary contact from your organization is setup as an Administrator for CustomerSource and has the ability to add, edit, and delete CustomerSources users within your organization. The Administrator will receive an email from Microsoft with the CustomerSource Administrator User Guide, which includes instructions on how to setup a new user.

Accessing CustomerSource

To use CustomerSource, you must have a Microsoft account or an Organizational account. New users, will receive a  Microsoft Customer Source Invitation email. After confirming that you have a Microsoft or Organizational account, click on the URL in the email to associate your account to your CustomerSource account. Be sure to close all web browsers and log out of all of your accounts before you associate your CustomerSource account. 


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