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Sparkrock

Growth Driven Design

Proactive Optimization

  • Biweekly project management and account care for the optimization of your solutions.
  • Can be used for all solutions from Sparkrock (CRM, ERP).
  • Growth driven consulting design with regular review of processes and reporting needs.
  • Driving to provide continuous end-user improvements. 
  • Direct access to consulting, training, development and solution architect resources.

Sparkrock is devoted to supporting our Clients’ interests in improving upon the initial implementation of their solution. A newer more pragmatic approach to this goal is to enroll in a Growth Driven Design Program. Growth Driven Design (“GDD”) succeeds in minimizing the risks of traditional ERP and CRM improvements through a systematic approach that shortens the time to launch by focusing on implementing changes that deliver real impact, and continuous learning and improvement. 

This continuous learning and improvement is particularly important since GDD is an iterative, ongoing process that contrasts with a traditional Work Order approach, which tends to be an all-at-once event. Rather than planning to do everything at one time, GDD focuses on iterations, or “sprints,” for shorter timeframes (which are less risky and less costly). 

Rather than undertaking improvements to your Sparkrock solution every two to three years with outdated business processes that no longer align to organizational best practices, GDD makes regular, informed performance improvements to your solution based on testing, continuous learning, and research that’s derived from actual user feedback. In doing so, GDD offers a more adaptive model where businesses can change their business processes based on the conditions and obstacles they may encounter. 

All of our GDD Programs include a dedicated Project Manager and regular status calls and meetings to proactively plan out the work over the coming months and to prioritize the deliverables that will provide the quickest wins and most significant impact. GDD Programs are pre-paid quarterly and can be cancelled at any time. 

Benefits 

  • You won’t have to spend your budget on hiring full-time technical experts to maintain and enhance your system
  • Your solution upgrades Go Live monthly, so the system that you rely on will never again lag your organizational priorities
  • There’s less risk with agile improvements compared to big bang-style projects
  • You’ll guarantee your system is always high performing
  • Don’t wait years for a major upgrade to receive the updates you need now
  • You’ll have guaranteed access to technical experts whenever you need them

Package comparisons

  EMBER
 
KINDLE FLAME  
Project work 10 hours per month 25 hours per month 50 hours per month  
Status Calls 2 4 4  
Deliverables 8 hours per month 20 hours per month 45 hours per month  
Monthly Cost $2000 $5000 $10000  

 

Choose the right size for you based on how quickly you want to make improvements.

 

 

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